Lab/Diagnostics Tests
A Lab/Diagnostics Test can be cancelled until the status of the Lab/Diagnostic Test turns to “sample collected” on the Platform. Once the sample is collected, the Test cannot be cancelled and no refund will be provided to the User.
A Lab/Diagnostics Test can also be refused when empanelled phlebotomist arrives at the pickup location provided by the User. In such cases refund will be initiated as per the refund policy
Blood test and package
Order cannot be cancelled once the order is accepted by our laboratory partner. Please reach out to our 24/7 customer support (+91-9999857513) or info@aarogyapathcare.com for any further assistance.
Refund Policy
Lab/Diagnostics Tests
Wallet and Cash on Delivery: 5 - 7 Working Days
NEFT: 5-7 Working Days
Online refund: 7-10 business days subject to the bank turnaround time and RBI Guidelines.
Other Wallets: 5 -7 Working Days
If the order is cancelled or partially delivered, the amount will be restored back within 5-7 working days to the source account.
If you have any question or query feel free to contact with us?
